Refund Policy

We are happy to help return or exchange your order.

Returns are accepted 7 days of receiving your order with the following conditions:

  • Bands must be returned within 7 days of receiving your order.
  • Bands must be in original condition, include original packaging, unworn and free of any damages unless from a manufacturer defect. 
  • Sale or discounted purchases are Final Sale.
  • We do not accept returns purchased from our retail partners or from our Hang Loose Bands event booths. If you have a return from a store, please contact the store directly regarding their policy.
  • Please allow 5 - 7 days for your credit card company to process.

If your return does not meet these conditions we will reach out to you. Please understand we reserve the right to deny a refund if items show signs of wear or damage. 

Making a Return:

  1. Pack your bands and drawstring pouches in a secured envelope.
  2. Enclose a copy of your receipt or order number.
  3. Mail to the address below:

    Hang Loose Bands/Returns                        
    2729 Colonies Drive
    Jacksonville Beach, FL 32250

Processing Time:
Once we receive your package please allow up to 3 business days to process. Once processed you will be notified via email.

Feel free to email info@hangloosebands.com with any questions. We will contact you within 24 hours.