Refund Policy

We are happy to help return or exchange your order.

Returns are accepted 7 days of receiving your order with the following conditions:

• Bands must be returned within 7 days of receiving your order.
• Bands must be in original condition, include original packaging, unworn and free of any damages unless from a manufacturer defect. 
• Sale or discounted purchases are Final Sale.
• Please allow 5 - 7 days for your credit card company to process.
• Shipping is not refunded as funds were collected by USPS for postage.

If your return does not meet these conditions we will reach out to you. Please understand we reserve the right to deny a refund if items show signs of wear or damage. 

Making a Return:

1. Pack your bands and drawstring pouches in a secured envelope.
2. Enclose a copy of your receipt or order number.
3. Mail to the address below:
   
   Hang Loose Bands/Returns                        
   1269 Penman Road
   Jacksonville Beach, FL 32250

Processing Time:
Once we receive your package please allow up to 3 business days to process. Once processed you will be notified via email.

Feel free to email info@hangloosebands.com with any questions. We will contact you within 24 hours.